FAQ
Where are Patriot Caps actually made?
Let's be straight about it. The blanks are made in Asia. All embroidery, heat pressing, and finishing is done here in Australia by Australian tradespeople.
Here's why that's the honest reality, not an excuse.
Australia's textile industry has collapsed. 97% of clothing and textiles sold here are made offshore, and manufacturing jobs in the sector have dropped about 75% since the late 1980s. Even the handful of local cap makers left almost certainly rely on imported fabric too, because there's barely a domestic textile industry left to source raw materials from.
And it's not just small brands like ours. The Australian Olympic uniform, worn by our own athletes representing the country on the world stage, was designed here and openly manufactured in China. Cricket Australia's kit is made by ASICS, a Japanese company with no manufacturing base in Australia at all. Even RM Williams, about as authentically Australian as a brand gets, makes some of its products in China and Southeast Asia.
If national teams and heritage brands can't manufacture structured garments locally at scale, a small veteran-owned cap brand genuinely can't either.
I understand you're frustrated & we are too. We'd love nothing more than to manufacture genuinely Australian-made caps right here. But the cost of manufacturing in Australia today is so high it's simply not viable at a price anyone would actually pay. Structured cap sewing is also a specialised skill most factories here no longer have. A genuinely Australian-made cap would need to retail well above $150-200 just to cover the real cost, and that prices out almost everyone.
So we focus on what we can actually control. Every cap is embroidered, heat pressed, and finished here by Australian tradespeople. 5% of every sale goes to Swiss 8, supporting Australian veterans. And we're genuinely still looking for a local manufacturer. If you know one, or run one, we'd love to talk.
What size are the caps?
All Patriot Caps are one-size-fits-most with an adjustable plastic snapback closure. The cap fits head circumferences from approximately 54cm to 62cm. To check your size, measure around your head with a tape measure about 1–2cm above your ears. The snapback can be easily adjusted to dial in your perfect fit.
Want step-by-step measuring instructions and a full size chart? We've put it all together in our cap size guide.
What are the caps made from?
We have two cap styles. Our embroidered structured caps are made from 100% mid-weight cotton with a firm front panel and curved peak — premium quality built to hold its shape for years. Our trucker caps feature a 100% polyester foam front and peak with a breathable 100% recycled polyester mesh back for all-day ventilation. Both styles use a quality adjustable snapback for all-day comfort.
How do I care for my cap?
Hand wash only in cold water with a mild detergent. Do not machine wash, tumble dry, or iron directly on the embroidery or heat pressed design. Reshape while damp and air dry naturally. Do not bleach or dry clean.
Want the full method? Cotton caps and foam-front trucker caps actually need slightly different care, and we've broken down the exact steps for each — plus what to do about sweat stains — in our complete cap cleaning guide.
What does the Lifetime Guarantee cover?
If your cap has a manufacturing defect — stitching comes loose, the embroidery unravels, the snapback mechanism breaks — we will repair or replace it free of charge. The Lifetime Guarantee does not cover general wear and tear or accidental damage, but it does mean you're buying from a brand that stands fully behind every cap we make.
What is your shipping policy?
We offer free shipping on all Australian orders over $100 AUD. Standard shipping is a flat rate of $10 for orders under $100. Orders are typically dispatched within 1–2 business days. Once your order has shipped you'll receive an email with your tracking number.
What is your returns policy?
We offer a full refund or exchange within 30 days of purchase for items returned in original, unworn condition with tags attached. If there's a manufacturing defect, we'll replace it at no cost under our Lifetime Guarantee. To start a return, email us at [email protected].
What is Swiss 8 and why do you support them?
Swiss 8 is an Australian veterans' organisation dedicated to supporting the mental health and wellbeing of former serving members and their families. As a veteran-owned business founded by an Afghanistan veteran, supporting our community isn't an add-on — it's the whole point. 5% of profits from every Patriot Caps purchase goes directly to Swiss 8. When you buy a cap, you're part of something bigger.
Are the caps unisex?
Yes. All Patriot Caps are unisex and one-size-fits-most. The high-profile structured design suits a wide range of head shapes and sizes and looks great on everyone. Unsure how a one-size cap will fit you? Our cap size guide shows you how to check in under a minute.
Can I track my order?
Yes. Once your order is dispatched you'll receive a confirmation email with your tracking number. If you have any questions about your order, reach out to us at [email protected] and we'll get back to you promptly.
Do you ship internationally?
Currently we ship within Australia only. If you're an Aussie living abroad and want to get your hands on a Patriot Cap, reach out to us directly at [email protected] and we'll see what we can do.